Privacy Policy

NextDelivery (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”) and related services (“Services”). By using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

• Personal Information
  - Name, email address, phone number, and delivery address.
  - Account login credentials (if applicable).
  - Payment information (processed securely through third-party providers).
• Non-Personal Information
  - Device information (device type, operating system, app version).
  - Log data (IP address, access times, pages viewed).
• Location Information
  - Real-time location data to facilitate accurate pickup and delivery tracking.

2. How We Use Your Information

• Provide and improve our delivery services.
• Process orders, payments, and notifications.
• Enable real-time tracking of deliveries.
• Respond to customer service requests and provide support.
• Send you updates, promotions, and important service-related communications.
• Ensure the security and integrity of our App and Services.

3. Sharing Your Information

We do not sell or rent your personal information. We may share information in the following circumstances:

• With Delivery Partners: To facilitate pickups and deliveries.
• With Service Providers: For payment processing, analytics, and app functionality.
• For Legal Compliance: To comply with applicable laws, regulations, or legal requests.

4. Data Security

We use administrative, technical, and physical safeguards to protect your data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure.

5. Your Privacy Rights

Depending on your location, you may have rights to:

• Access, update, or delete your personal data.
• Opt out of receiving promotional messages.
• Withdraw consent for location tracking (note: this may affect delivery functionality).

To exercise your rights, contact us at support@nextdelivery.in

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to enhance user experience, analyze trends, and administer the App.

7. Children’s Privacy

Our Services are not directed to individuals under 18 years old. We do not knowingly collect personal data from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted within the App and effective immediately upon posting.